Guest Services Staff | Part-Time | Ford Idaho Center
About The Position
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet . The Horse Park Guest Services Staff provides excellent customer services to all patrons. This position assists patrons during check-in, throughout their horse show, and at check-out. Assists with showing patrons to their RV location, unlocking horse stalls and assisting trainers with loading/unloading their horses, providing directions, and answering questions. You will have the opportunity to assist horse trainers and patrons experience a world-class experience at the Ford Idaho Center. This role pays an hourly rate of $12.00-$14.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until May 22, 2026.
Requirements
- Experience in customer service and/or working with the general public.
- You must love working with and helping people.
- You must maintain a POSITIVE attitude while working with the public.
- Ability to work a flexible schedule including mornings, days, nights, weekends & holidays.
- Ability to drive a golf cart, use keys & padlocks to lock/unlock horse stalls.
- Ability to work outside in all weather conditions for extended periods of time.
Responsibilities
- Welcome horse park patrons to the Ford Idaho Center Horse Park.
- Assist trainers with loading/unloading horse, feeding and watering their horses upon arrival at the horse park.
- Lend a hand in resolving customer service issues.
- Respond to patron concerns/complaints promptly and in a professional manner.
- Enforce venue policies and procedures to ensure a safe environment for attendees.
- Be knowledgeable about the Horse Park to be a resource for patrons with questions.
- Assist Horse Park Manager during the check-in/out process to make sure each trainer/patron has smooth and easy experience.
- Provide excellent customer service assistance to internal and external clients.
- Follow the directions of the Horse Park Event Manager in the daily operations of each horse show.
Benefits
- 401(k) Savings Plan
- 401(k) matching
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
