Guest Services Event Staff | Part-Time | Doggett Ford Park

Oak View Group•Beaumont, TX

23h•$12 - $15

About The Position

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet . Overview As a member of the Guest Services Event Staff team, you will be an essential part of the ballfield guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to ushering, ticket scanning, concourse customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere. This role pays an hourly rate of $12.00-$15.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until April 24, 2026.

Requirements

Experience in a hospitality or entertainment environment is preferred
You must love working with and helping people.
Ability to stand for long periods of time.
Flexibility to work youth baseball, trade shows, concerts, and other events indoors and outdoors
You must be able to maintain a POSITIVE attitude while handling difficult situations.
Flexible schedule: Weekend, evening availability

Responsibilities

Prepare your assigned section for guests; this could include wiping down seats, looking for potential hazards, reporting any issues to a supervisor
When gates open, welcome our fans with a great smile and helpful attitude
Scan event tickets ensuring that the proper ticket is being used to gain entry
Assist fans in locating their ticketed seats
Being alert and proactive to potential hazards and reporting incidents when they occur
Monitor your assigned area for issues and opportunities to make lasting memories for our fans
Respond to all guest concerns/complaints promptly and in a professional manner
Assist guests in ADA accessible seating sections
Enforce all building policies and procedures to ensure a safe environment for all guests
Manage the foot traffic flow of large crowds
Check identification of guests to verify age requirements for purchase of alcohol.
Be knowledgeable about arena emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency.