Guest Services Staff SUMMER - Year 1 - 2026
About The Position
The Office of Conference & Event Services is seeking candidates for our Guest Services team to assist in all aspects related to the Summer Camp & Conference Program. Guest Services staff members assist in the operations of the Summer Camp & Conference residential programs and provide superior customer service to our campus guests. Overseen by a Senior Staff team and Professional Staff of the CES office, this position supports our objective of providing a high quality residential experience to all program participants and guests. This is a summer position, beginning at the end of the academic year and ending in early August. Staff members are required to live on-campus for the duration of the program. On-campus housing accommodations are provided, in addition to shift meals and competitive hourly compensation.
Requirements
- Be a TCNJ student returning in Fall 2026 with summer availability for a full-time, on-campus role.
Nice To Haves
- Act in a mature and professional manner when approaching situations at all times while on campus.
- Adhere to all college policies and procedures while in residence and on campus.
- Assume responsibility for all assigned shifts. Exceptional attention to detail when working with large amounts of keys or access cards.
- Strong ability to cooperate with co-workers to create a fair and reasonable work environment for all.
Responsibilities
- Assist in the overall delivery of services to the summer program guests by ensuring the accurate and timely completion of all assigned tasks.
- Serve as a liaison for summer program guests, providing correct information, resources, and assisting with concerns.
- Conduct thorough pre- and post-inspections of campus facilities to ensure availability for use and determine any issues or damages.
- Assist with guest needs and requests, including but not limited to media setup, signage, linens, lock outs, and room issues.
- Conduct guest check-ins and check-outs in an organized and welcoming manner.
- Communicate consistently and efficiently with coworkers, Senior Staff, and to the Professional Staff of CES.
- Other duties as assigned in relation to the needs of summer program guests and the success of the program overall.
Benefits
- On-campus housing accommodations are provided, in addition to shift meals and competitive hourly compensation.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
