Guest Services Representative - Evening-2

Medical University of South Carolina • Charleston, SC

7d

About The Position

Are you ready to join an awesome team and make a real difference? As a Guest Services Representative, you'll be the friendly face that welcomes and assists our patients, ensuring they have the best experience possible. You'll report to the Manager of Guest Services and help facilitate hotel accommodations, provide information, and assist with wayfinding. If you love helping people and thrive in a dynamic environment, we want you on our team! Entity Medical University Hospital Authority (MUHA)

Requirements

• High School Degree or Equivalent
• 0-6months Work Experience

Responsibilities

• Professionally greets visitors and patients upon arrival.
• Ascertains patients’ and our visitors’ needs and directs them accordingly.
• Educates Medical Center patients, family members, visitors and guests regarding appropriate services and available resources and assist with wayfinding.
• Demonstrates a commitment to problem resolution by embracing a creative approach and focusing on efficient and effective solutions to promote the desired outcomes.
• Meets key performance metrics for area and demonstrates compliance with policies/processes.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees