Guest Services Representative (Casual)

Events DCWashington, DC

About The Position

Reporting to the Ticketing Manager and Guest Services Supervisor, a Guest Service Team Member will be responsible for working a variety of positions. This includes greeting guests, providing general customer service. Assist patrons with finding their seats, providing information and directions, assisting with problems/issues, working elevator shifts, scanning tickets at entry and controlling ticket access points throughout the Arena.

Responsibilities

  • Greeting guests
  • Providing general customer service
  • Assist patrons with finding their seats
  • Providing information and directions
  • Assisting with problems/issues
  • Working elevator shifts
  • Scanning tickets at entry
  • Controlling ticket access points throughout the Arena
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