Guest Services Representative

Legends Global • Bemidji, MN

19d • $16 • Onsite

About The Position

The Guest Services Representative shall greet and guide Sanford Center guests to the requested locations. Greeter shall maintain an excellent public image for the Sanford Center, and shall interact with employees, patrons, and vendors regarding amenities, art, policies, procedures and overall operating guidelines of Legends Global/Sanford Center.

Requirements

• High school diploma or GED, some college coursework, preferred
• Demonstrate excellent communication and inter-personal skills among all levels of staff and clientele.
• Provide customer service in a professional considerate manner.
• Work effectively with diverse groups of people among all levels within an organization.
• Excellent record of dependability, reliability, and integrity.
• Self-motivated, and flexible to change
• Available to work a varied schedule including daytime, mornings, evenings, weekends and holidays

Responsibilities

• Meet and greet guests; offer assistance in answering questions, provide directions to locations within our facility as well as to various amenities and services.
• On inquiry, inform guest of amenities and walking distance locations.
• Offer solutions to any guest complaints and problems; follow up to ensure customer satisfaction.
• Refer unusual or difficult questions and problems to Guest Services Lead to ensure proper resolution.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED