Guest Services Representative

Landmark Hotel Group•Virginia Beach, VA

6d•Onsite

About The Position

Front Desk / Guest Services Representative, Candlewood Suites Virginia Beach Town Center Full Time & Part Time Opportunities $250 Signing Bonus! At Landmark, PEOPLE are our business. Serving our guests, clients, and team members is our PASSION! Be part of something great! JOIN OUR FAMILY where People are Paramount . #LHGWhereYouBelong Landmark Hotel Group is seeking a Front Desk / Guest Services Representative for the Candlewood Suites Virginia Beach Town Center located at 4437 Bonney Road, Virginia Beach, VA 23462 .

Requirements

Must possess a good command of the English language and the ability to communicate clearly in person and via telephone.
Experience working in a fast-paced environment
Morning, Evening, Holidays, and Weekend availability is required
Ensures uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information; protect company assets

Responsibilities

Maintain complete knowledge at all times of: Hotel features, room types, rates, and guest details
Maintain complete knowledge and comply with all hotel and departmental policies and procedures.
Obtain assigned bank and ensure accuracy of contracted monies.
Keep bank secure at all times.
Access all functions of computer system according to established procedures and standards.
Promote positive guest relations to all individuals approaching the Front Desk.
Process all guest check-ins according to established hotel requirements.