Guest Services Representative

Caesars Entertainment • Black Hawk, CO

8d • $18

About The Position

Cage Cashiers are responsible for the redemption and sale of coins, and chips to customers to create a pleasant gaming experience. Always maintain a pleasant, friendly, and welcoming attitude. Have complete knowledge of all events and promotional activities and facilities available to guest. Starting pay is $17.50 per hour with great tips!

Requirements

• A high school diploma or GED equivalent.
• Six months cashier or banking experience.
• Valid gaming license by the state.

Responsibilities

• Responsible for cashing customers out, giving correct change, and answering customer questions in a courteous and professional manner.
• Responsible for accurately counting and recording assigned funds and making exchanges of funds throughout the shift. Assuring that guests have a favorable gaming experience.
• Keeping cash drawer balanced and impressed. Making exchanges with vault.
• Sorting and rolling tokens.
• Verifying and documenting personal identification information for check and cash advance transactions.
• Completing CTRs, W2Gs, and MTLs.
• Responsible for customer relations. Ensure safety and security of employees and customers.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees