Guest Services Representative - FTE 1.0
About The Position
The Guest Services Representative is primarily responsible for providing courteous and respectful customer service to patients, visitors and staff in a professional manner. Responsibilities include assisting patients and guests to and from cars, courtesy vans, etc.; transporting patients; wheelchair recovery; wayfinding; calling taxi cabs and courtesy vehicles for patients and visitors; keeping patient loading zones clear; assisting with traffic control and being familiar with medical center resources. The position will have limited access to the electronic medical record to view patient room numbers and appointment locations.
Responsibilities
- providing courteous and respectful customer service to patients, visitors and staff
- assisting patients and guests to and from cars, courtesy vans, etc.
- transporting patients
- wheelchair recovery
- wayfinding
- calling taxi cabs and courtesy vehicles for patients and visitors
- keeping patient loading zones clear
- assisting with traffic control
- being familiar with medical center resources
- view patient room numbers and appointment locations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
