Guest Services Representative II
Nevada System of Higher Education•Arlington Heights, IL
3d•$19 - $27
About The Position
Under general supervision and according to established policies and procedures, serves as patient liaison in a positive, friendly, and responsive manner to all internal and external customers. Demonstrates warmth, caring and sensitivity toward all people in and entering Edward Elmhurst Health locations by practicing responsible communication and offering assistance to customers. Provides accurate information, directions and intervention methods to meet customers' health care needs and make their experience at Edward Elmhurst Health a positive one
Requirements
- High School Diploma or GED within six months of start date into position
- Minimum one year of previous experience in a service position in an industry such as hotel, travel, or healthcare
- Proficiency with Word, Excel & Epic
- Possesses excellent customer service/public relations skills
- Ability to assist patients in and out of vehicles and to push them in a wheelchair
Benefits
- Premium pay for eligible employees
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, Pet and Vision options
- Tuition Reimbursement
- Free Parking
- Wellness Program
- Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
