Guest Services Host II
About The Position
Responsible for furnishing Guest Service Host in the Club/Cage and Slot Department Employees with money in exchange for chips and gaming tokens. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned. Is responsible for Guest Service Host Job Description in addition to the following: Assists various departments in counting gratuities. Verifies all money drops and deposits money into appropriate accounts. Reconciles accounts. Pays out large jackpots. Maintains various records of Main Bank activities. Counts and balances gaming tokens and foreign chips. Pulls and counts mutilated money, preparing it to be returned to the bank. Facilitates the flow of information, by attending regularly scheduled departmental meetings. Held accountable, to a high degree, for the accuracy and thoroughness of departmental records and reports. Prepares cash deposit for pick up Fill out all necessary paperwork for checks made out from the bank for guest, and distributes paperwork as called for. Rolls coin with the coin roller and stores them adequately. Receives incoming cash from Soft Count. Receives incoming cash from our bank. Assist Guest Service Supervisor in their absence or as needed,
Requirements
- High School diploma or GED required.
- Effective communication skills required.
- Must be extremely numbers-oriented and computer-literate.
- Ability to read, analyze, and interpret basic instructions furnished in written, oral or diagram form.
- Ability to respond to common inquiries or complaints from customers.
- Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to apply commonsense reasoning to a variety of situations.
Nice To Haves
- Some college courses in Banking and Finance or related area preferred.
Responsibilities
- Assists various departments in counting gratuities.
- Verifies all money drops and deposits money into appropriate accounts.
- Reconciles accounts.
- Pays out large jackpots.
- Maintains various records of Main Bank activities.
- Counts and balances gaming tokens and foreign chips.
- Pulls and counts mutilated money, preparing it to be returned to the bank.
- Facilitates the flow of information, by attending regularly scheduled departmental meetings.
- Held accountable, to a high degree, for the accuracy and thoroughness of departmental records and reports.
- Prepares cash deposit for pick up
- Fill out all necessary paperwork for checks made out from the bank for guest, and distributes paperwork as called for.
- Rolls coin with the coin roller and stores them adequately.
- Receives incoming cash from Soft Count.
- Receives incoming cash from our bank.
- Assist Guest Service Supervisor in their absence or as needed
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
