Guest Services Coordinator

Jefferson Health Plans • Cherry Hill, NJ

3d • Onsite

About The Position

The Guest Services Coordinator acts as the primary visitation representative for hospital patients, empathizing with patients and their family. This position is responsible for proactively managing any identified concerns, promoting teamwork, relationship building, and fostering a positive patient care atmosphere.

Requirements

• Ability to read and communicate in the English language.
• High School graduate or equivalent preferred.
• Requires 3 – 5 years of prior customer service experience.
• Coordinator position requires a people-oriented, personable, friendly person who is able to work with everyone.
• Must be organized, able to do multiple tasks, be flexible and able to travel among the hospital sites.

Nice To Haves

• Prefer college experience or higher education.

Benefits

• Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts.
• Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.
• All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED