Guest Services Coordinator (Temporary/Summer Opportunity)
About The Position
Join a leader! Long & Foster is the largest privately-owned real estate company in America. Long & Foster has over 1,500 employees and over 10,000 sales associates in 160+ locations. The success of our business rests on our values and how we approach our customers and each other as a team. That is what defines us and differentiates us from our competitors and allows us to create superior customer and employment experience Job Summary: Guest Service Coordinator (Part-Time/ Seasonal) supports the vacation rental team by assisting guests who have checked-in to answer questions, coordinate repair requests, inspecting properties, putting check-in materials together between check-in weekends.
Requirements
- High Scholl diploma or equivalent
- valid drivers license
- good verbal communication and customer service skills
- ability to work independently and with the team
- maintain a flexible schedule
- able to work weekends
- Basic computer skills including Microsoft office
Responsibilities
- Supports the rental team by responding to calls, emails and messages
- Trouble shoot problems with guests and schedules maintenance calls as needed by entering a work order into our operating system
- Communicating with property owners to keep them updated of any situations
- Handle routine tasks such as delivering items including lightbulbs, mattress pads, shower liners, etc.
- Inspect properties for cleanliness and damages and complete the inspection report
- Perform various errands going out and making new property keys, delivering items to a guest or picking up items left behind by guests.
- Putting together check-in materials for the upcoming arrivals and organizing the check-in envelopes, keys and passes
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
