Guest Services Attendant - Pleasure Cove

Suntex Marina Investors, LLC•Napa, CA

5d•$20 - $21

About The Position

The Guest Services Attendant is responsible for carrying out operations for the marina and/or restaurant. The Guest Services Attendant’s primary responsibility is the customer. They are responsible for providing a safe environment for our guests and ensuring all service needs are met. The Guest Services Attendant projects a professional company image through all types of interaction. As this is a fast-paced environment, must be able to work under pressure.

Requirements

Excellent customer service skills
Must have a positive attitude
Must have highly effective communication skills and time management skills
Strong ability to develop partnerships with internal clients/others
Must be able to independently lift, carry, push, and pull up to thirty (30) pounds
Must be able to swim or be willing to wear a personal flotation device in instances of emergency
Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally
Must be able to work flexible hours based on the needs of the property to include weekends and holidays as needed.

Responsibilities

To greet and create an environment where the guests will be welcomed in an appropriate manner
Provides the highest level of customer and guest services, expedites any and all requests from clients, guests and members.
To answer all the telephone calls and convey the messages correctly and promptly to the appropriate persons
Maintain a professional relationship with all agencies, contractors, vendors, and customers