Guest Services Attendant - Pleasure Cove

Suntex Marina Investors, LLCNapa, CA
6d$20 - $21

About The Position

The Guest Services Attendant is responsible for carrying out operations for the marina and/or restaurant. The Guest Services Attendant’s primary responsibility is the customer. They are responsible for providing a safe environment for our guests and ensuring all service needs are met. The Guest Services Attendant projects a professional company image through all types of interaction. As this is a fast-paced environment, must be able to work under pressure.

Requirements

  • Excellent customer service skills
  • Must have a positive attitude
  • Must have highly effective communication skills and time management skills
  • Strong ability to develop partnerships with internal clients/others
  • Must be able to independently lift, carry, push, and pull up to thirty (30) pounds
  • Must be able to swim or be willing to wear a personal flotation device in instances of emergency
  • Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally
  • Must be able to work flexible hours based on the needs of the property to include weekends and holidays as needed.

Responsibilities

  • To greet and create an environment where the guests will be welcomed in an appropriate manner
  • Provides the highest level of customer and guest services, expedites any and all requests from clients, guests and members.
  • To answer all the telephone calls and convey the messages correctly and promptly to the appropriate persons
  • Maintain a professional relationship with all agencies, contractors, vendors, and customers

Benefits

  • Suntex Marinas offers a Benefits package which includes Medical, Dental, Vision, Life and AD&D, supplemental life insurance options, and a 401K with employer match to eligible employees.
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