Guest Services Attendant - Part Time

Cabot-Managed PropertiesBoulder City, NV
3dOnsite

About The Position

The Guest Services Attendant ensures each guest has an excellent experience by providing superior service in from arrival to the departure. The Attendant reports to the Head Golf Professional and works closely with all club staff to create an unrivaled guest experience.

Requirements

  • Strong verbal communication skills
  • Excellent customer service skills
  • Strong organizational skills
  • Basic knowledge of the game of golf
  • Ability to carry out detailed written and verbal instructions independently.

Nice To Haves

  • 1+ years of previous experience in the golf industry
  • 1+ years of previous experience in a customer service or customer-facing role
  • Passionate about the game of golf

Responsibilities

  • Greet and welcome arriving guests utilizing excellent customer service skills.
  • Handling guest's equipment and transporting it to the golf car staging area.
  • Give all guests miscellaneous information that may help them in playing the course.
  • Provide guests with thoroughly cleaned and good operating golf cars that are stocked with scorecards, pencils, divot sand, and ice.
  • Ensure that the golf car facility is always clean and orderly.
  • Service the practice facility, including setting up the practice facility for play; continually replenish the supply of practice balls; patrolling the practice tee to pick up trash and to organize tee stations; rotate practice tee area in accordance with tee maintenance program; collect and clean golf balls at the end of the day, ensuring that all golf balls are in excellent condition.
  • Work closely with the Golf Shop Staff to ensure that all club rules including dress code and beverage policy are followed by guests.
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