Guest Services Associate

GO RENTALS•Bristol, PA

2d•$19 - $20

About The Position

Go Rentals is a Hospitality company and the official Forbes Travel Guides, Elite Car Rental Provider. We serve the luxury auto rental needs of the private jet industry, high-profile business leaders, and Sports & Entertainment celebrities. At Go Rentals, the experience matters as much as the vehicle. Our Carcierge is the heartbeat of our five-star, white-glove service—delivering seamless, elevated care to clients who expect nothing short of exceptional. As a Carcierge, you’ll curate a flawless rental experience from start to finish. That means anticipating client needs, coordinating vehicle deliveries and returns, overseeing detailing and readiness, and ensuring every interaction reflects precision, professionalism, and discretion. You don’t just manage cars—you manage impressions. Due to our impeccable reputation, we continue to experience exceptional growth! If you are looking for a long-lasting employer that can provide ample opportunities for advancement, excellent pay, and benefits, please come and build a career with us! Full-Time Employee Company Benefits Employer Paid Monthly Contributions to Dental (L) and Vision for individual FT employees Medical - Discounted rates for individual employees $25,000.00 Basic Employee Life/AD&D Insurance for individual employees Short- & Long-Term Disability Insurance (for those in states where it is not offered through the state ie California, Hawaii, New Jersey, and New York ) for individual employees Employee Assistance Program Identity Theft Assistance Services Legal Services, Estate Planning Assistance: Will Prep, Living Trust, Healthcare Directives, Power of Attorne Pharmacy Discount Programs through CVS, Prudent RX & Good RX Health Support Programs for Maternity, Gym & Health Coaching, Natural Products & Services, and Hinge! 401(k) Retirement Program 2 Weeks of accrued Vacation with cash-out program after 1st year Generous Sick and Safe accrued time off program Paid Holidays (7) Paid Birthday off Cell Phone Pay of $40.00 a Month for hourly employees Employee Discounts for Auto Rentals (Friends & Family) Employee Wholesale Auto Purchase Program Perks@Work Program Membership - thousands of discounts for just about everything! Food & Grocery, Fuel, Apparel Taxes, Travel, Electronics, Auto, Movie, and Entertainment (Theater, Theme Parks, Adventures) Access to a full library of hundreds of online professional career training, courses from sales to software and nearly everything in between! Go Rentals is an EEO-compliant employer. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or military status as a covered veteran in accordance with applicable federal, state and local laws.

Requirements

Must have a Valid Unrestricted Driver’s License
Must have one to two years of driving experience and be insurable
Must be 21 years of age or older (Not Montana or Hawaii)
1 to 2 years of managerial experience
Experience in Sales and Customer Service
Excellent Communication Skills
Minimum of a high school diploma or GED equivalent
Must be able to speak and understand basic English sufficient to communicate effectively with management, team members, FBO and Hotel Partners, and leads, follow verbal and written instructions, and understand safety protocols.

Nice To Haves

Experience in Aviation, Auto Rental, Guest Services, or Hospitality
Willingness to travel for extended periods
Smartphone/tablet/technology savvy
College degree

Responsibilities

Anticipating client needs
Coordinating vehicle deliveries and returns
Overseeing detailing and readiness
Ensuring every interaction reflects precision, professionalism, and discretion

Benefits

Employer Paid Monthly Contributions to Dental (L) and Vision for individual FT employees
Medical - Discounted rates for individual employees
$25,000.00 Basic Employee Life/AD&D Insurance for individual employees
Short- & Long-Term Disability Insurance (for those in states where it is not offered through the state ie California, Hawaii, New Jersey, and New York ) for individual employees
Employee Assistance Program
Identity Theft Assistance Services
Legal Services, Estate Planning Assistance: Will Prep, Living Trust, Healthcare Directives, Power of Attorne
Pharmacy Discount Programs through CVS, Prudent RX & Good RX
Health Support Programs for Maternity, Gym & Health Coaching, Natural Products & Services, and Hinge!
401(k) Retirement Program
2 Weeks of accrued Vacation with cash-out program after 1st year
Generous Sick and Safe accrued time off program
Paid Holidays (7)
Paid Birthday off
Cell Phone Pay of $40.00 a Month for hourly employees
Employee Discounts for Auto Rentals (Friends & Family)
Employee Wholesale Auto Purchase Program
Perks@Work Program Membership - thousands of discounts for just about everything! Food & Grocery, Fuel, Apparel Taxes, Travel, Electronics, Auto, Movie, and Entertainment (Theater, Theme Parks, Adventures)
Access to a full library of hundreds of online professional career training, courses from sales to software and nearly everything in between!