Guest Services Associate, Seasonal
About The Position
Joining our California's Great America team means you’ll greet guests upon entry to the park in a professional and courteous manner. You’ll also... Take appropriate action to answer and resolve guest questions and complaints. Maintain a high degree of confidentiality of paperwork and information. Answer phones in a call center atmosphere. Follow all California's Great America service standards including up-selling. California’s Great America is the top destination for thrill-seekers and families alike and premiere entertainment with 100+ acres of FUN. We want YOU to join us in making people happy! As a member of our team, you’ll… Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future.
Requirements
- Must be at least 18 years of age.
- Candidates must be available to work both Saturday and Sunday for Summer operation.
- We’re looking for candidates who have FULL AVAILABILITY meaning they’re able to work opening and/or closing shifts.
- Ideally looking for candidates available to work up to 8 hr. shifts.
- This is a seasonal position, and we’re looking for candidates who can work a minimum of 3 months through the end of the year.
- People who love helping others and will support the needs of our guests and associates.
- Individuals with a passion and excitement about California’s Great America.
Responsibilities
- Greet guests upon entry to the park in a professional and courteous manner.
- Take appropriate action to answer and resolve guest questions and complaints.
- Maintain a high degree of confidentiality of paperwork and information.
- Answer phones in a call center atmosphere.
- Follow all California's Great America service standards including up-selling.
- Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
- Interact with different people of all ages and backgrounds.
Benefits
- Paid Training!
- FREE Uniforms!
- FREE Admission to California's Great America and our other properties!
- FREE tickets for friends and family!
- 25% discounts on Food and 25% discounts on Merchandise!
- Work with people from here, near, and from all over the world!
- Other FREE local attraction tickets and discounts!
- FUN Employee-only Events including RIDE nights, GAME nights, and FREE FOOD events!
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
