Guest Services Assistant

CLARION INN•Garden City, KS

6d•Onsite

About The Position

Guest Services Assistants are responsible for creating an inviting atmosphere for Parrot Cove Indoor Water Park. Guest Services Assistants are expected to have excellent customer service skills, the ability to learn a Point of Sale system, and assist in creating a positive experience for park guest. Guest Services Assistants will perform a variety of duties including handling transactions in cash, credit, or debit; cleaning designated areas within the park, and serving potential guests over the phone.

Requirements

Must be 16 years of age or older

Nice To Haves

6+ months of guest services or front desk experience
Previous experience with Point of Sale systems

Responsibilities

Providing excellent customer service
Operating a Point of Sale system and completing transactions in cash, credit, and debit
Operating a cash drawer, including accurately counting the drawer in and out during shifts
Answering phone calls and questions from potential guests accurately
Maintaining cleanliness of assigned work areas
Maintaining a professional appearance and attitude at all times
Proficient verbal and written communication skills
Ability to stand for long periods of time
Ability to lift at least 40 pounds
Additional duties as requested