Guest Services Ambassador

Nebraska Furniture Mart, Inc. • Omaha, NE

40d • $17 - $18 • Onsite

About The Position

NFM is looking for a Guest Services Ambassador to provide an authoritative presence to ensure a safe and secure environment, while protecting company property and staff. Your work will directly impact our ability to help people create a lifestyle they love, for the people they love-because that's what we love.

Requirements

• High School Diploma/GED preferred
• Valid driver's license and acceptable driving record
• Ability to consistently engage customers in a professional manner
• Remain flexible to ever changing environments and adapt to different situations
• Stamina to stand for long periods of time
• Knowledge of Microsoft Office applications
• Certification in OC (Oleoresin Capsicum) foam deployment within one (1) year of employment and maintain certification standards (Nebraska & Kansas only)
• Satisfactorily complete NFM Response to Resistance and First Responder training courses within ninety (90) days of employment
• Ability to work night, weekend and/or early morning hours based on business needs
• Pre-employment screening includes, but isn't limited to, drug screen and criminal background check

Responsibilities

• Welcome all customers, visitors and vendors and assist them in locating staff within the stores
• Issue electric handicapped shopping carts to customers and provide assistance in obtaining wheel chairs and shopping carts
• Examine and properly tag property being brought into the stores
• React as necessary and assist in handling any situations - shoplifting, medical emergencies and inclement weather
• Watch facilities and parking areas on foot or in a vehicle. Direct traffic during special events or heavy customer traffic, while enforcing parking regulations
• Help customers and staff with vehicle break-downs and lock-outs and retrieve shopping carts from parking areas
• Conduct preliminary investigations, audits and security surveys and document the findings

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Electrical Equipment, Appliance, and Component Manufacturing
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees