Guest Services Ambassador

Nebraska Furniture Mart, Inc.Omaha, NE
40d$17 - $18Onsite

About The Position

NFM is looking for a Guest Services Ambassador to provide an authoritative presence to ensure a safe and secure environment, while protecting company property and staff. Your work will directly impact our ability to help people create a lifestyle they love, for the people they love-because that's what we love.

Requirements

  • High School Diploma/GED preferred
  • Valid driver's license and acceptable driving record
  • Ability to consistently engage customers in a professional manner
  • Remain flexible to ever changing environments and adapt to different situations
  • Stamina to stand for long periods of time
  • Knowledge of Microsoft Office applications
  • Certification in OC (Oleoresin Capsicum) foam deployment within one (1) year of employment and maintain certification standards (Nebraska & Kansas only)
  • Satisfactorily complete NFM Response to Resistance and First Responder training courses within ninety (90) days of employment
  • Ability to work night, weekend and/or early morning hours based on business needs
  • Pre-employment screening includes, but isn't limited to, drug screen and criminal background check

Responsibilities

  • Welcome all customers, visitors and vendors and assist them in locating staff within the stores
  • Issue electric handicapped shopping carts to customers and provide assistance in obtaining wheel chairs and shopping carts
  • Examine and properly tag property being brought into the stores
  • React as necessary and assist in handling any situations - shoplifting, medical emergencies and inclement weather
  • Watch facilities and parking areas on foot or in a vehicle. Direct traffic during special events or heavy customer traffic, while enforcing parking regulations
  • Help customers and staff with vehicle break-downs and lock-outs and retrieve shopping carts from parking areas
  • Conduct preliminary investigations, audits and security surveys and document the findings

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Industry

Electrical Equipment, Appliance, and Component Manufacturing

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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