About The Position

To provide all guests with a positive interactive experience that exceeds their expectations in friendliness, cleanliness, customer service, and information that sets the stage for their total experience. Provide a clean, friendly and safe visit.

Requirements

  • Ability to sell tickets and pre-sells, describe product accurately, and close the sale.
  • Excellent telephone presentation skills for guest contact and 'sale-ability'.
  • Willingness to cross train in all areas of the guest service department.
  • Ability to adhere to all rules and regulations governing the handling of money and security.
  • Ability to report to work as scheduled and take meal breaks as assigned on a timely basis.
  • Ability to attend scheduled meetings.
  • Ability to exhibit a positive, courteous attitude to all guests and fellow employees at all times.
  • Ability to perform proper and efficient set up of assigned workstation.
  • Ability to cooperate with Administrative Office personnel and other departments to ensure the efficient overall operation of our facility.
  • Ability to understand and promote the goals of Guest Service.
  • Ability to work at a rapid pace.
  • Ability to get along well with guests and fellow employees and maintain a professional business relationship at all times.
  • Ability to help in other areas/departments as requested by management.
  • Must maintain a regular and reliable level of attendance at the job.

Responsibilities

  • Sell tickets and pre-sells, describe product accurately, and close sales.
  • Cross train in all areas of the guest service department.
  • Adhere to all rules and regulations governing the handling of money and security.
  • Report to work as scheduled and take meal breaks as assigned on a timely basis.
  • Attend scheduled meetings.
  • Exhibit a positive, courteous attitude to all guests and fellow employees at all times.
  • Perform proper and efficient set up of assigned workstation.
  • Cooperate with Administrative Office personnel and other departments to ensure the efficient overall operation of our facility.
  • Understand and promote the goals of Guest Service.
  • Work at a rapid pace.
  • Get along well with guests and fellow employees and maintain a professional business relationship at all times.
  • Help in other areas/departments as requested by management.
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