Guest Services Administrative Assistant Turquoise Place

Spectrum Resorts•Orange Beach, AL

8d•$5

About The Position

Provide administrative support to the Guest Services Operation and Management Team to include answering phone calls in Navis, email, various reports and spreadsheets, preparing check-in packet inserts, and perform reception duties for the Executive Offices. Also, assists Front Desk team as needed.

Requirements

GED or High School diploma, required
A positive, enthusiastic individual with exceptionally strong communication skills
Able to always act professionally under pressure and effectively multitask
Able to diffuse conflict and promote a harmonious environment for all owners, team members, and vendors
Experience with the Microsoft Office Suite, including but not limited to Word, Excel, PowerPoint, and Outlook required
Ability to learn new systems including NAVIS, IQWare, etc.
Excellent hospitality skills
Ability to work at a desk on a computer for majority of the shift
Must be able to stand/walk as required
Must be able to lift/move up to 20 lbs.

Nice To Haves

Prior Front Desk experience a plus

Responsibilities

Maintain office supply and department inventory.
Organize scan, and file daily department paperwork.
Answer the telephones and take detailed messages containing the necessary information to respond.
Maintain weekly/monthly spreadsheets to include inventory items.
Be responsible for coding invoices, etc.
Assist with special projects as requested.
Answer NAVIS calls to assist with booking reservations, answering guest questions, etc.
Perform other duties, functions, or tasks as assigned by the department Manager and Director.