Turquoise Place Front Desk Supervisor

Spectrum Resorts • Orange Beach, AL

8d

About The Position

The Front Desk Supervisor is responsible for supporting the Front Desk team by ensuring a high level of team and guest satisfaction, maintaining a safe and productive work environment, and promoting Spectrum values.

Requirements

• Must possess excellent written and verbal communication.
• Must have above average computer skills with Microsoft Office programs knowledge and the ability to learn property-specific systems.
• Must have excellent team leadership and developmental skills
• Must be able to encourage a positive attitude in all team members.
• Minimum of 1-year prior supervisory experience.
• Minimum of 1 year prior Front Desk/Reservations experience.
• Must be able to stand/walk for entire shift
• Must be able to bend, stoop, kneel, crouch
• Must be able to lift/move up to 25 lbs. as needed

Responsibilities

• Supervise the Front Desk team to include scheduling, discipline, etc.
• Prepare/organize daily activities/duties of Front Desk.
• Oversee the completion of checklists; audit checklists for accuracy
• Ensure guest arrival/departure information is prepared.
• Assist team with checking guests in/out and other duties
• Assist with problem resolution
• Maintains good communication between departments
• Perform other duties as assigned

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed