Guest Service Support Expert

Marriott • College Park, GA

17h • Onsite

About The Position

The Guest Service Support Expert role focuses on creating a memorable and unique guest experience beyond just serving food and drinks. This position involves delivering a wide range of services to ensure smooth food and beverage operations. Key aspects include taking initiative, providing support that enhances guest interactions, and maintaining a professional demeanor. Success in this role requires adherence to safety protocols, company policies, and quality standards, as well as maintaining a professional appearance and communication style. The role also involves significant physical activity and interaction with the work environment.

Requirements

• High school diploma or G.E.D. equivalent
• No related work experience
• No supervisory experience
• No license or certification required
• Ability to stand, sit, or walk for an extended time
• Ability to move over sloping, uneven, or slippery surfaces
• Ability to read and visually verify information
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds with assistance
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping

Nice To Haves

• Previous experience in a food and beverage environment

Responsibilities

• Deliver a wide range of services to make sure food and beverage operations run smoothly
• Set tables
• Assist the kitchen
• Clean work areas
• Replenish supplies
• Create a safe workplace
• Follow company policies and procedures
• Uphold quality standards
• Ensure uniform, personal appearance, and communications are professional
• Stand, sit, or walk for an extended time
• Move over sloping, uneven, or slippery surfaces
• Read and visually verify information (managing the menu)
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds with assistance
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Perform other reasonable job duties as requested

Benefits

• Opportunities for training
• Opportunities for development
• Opportunities for recognition
• A place where you can pursue your passions in a luxury environment with a focus on holistic well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees