GUEST SERVICE SPECIALIST

GARY ROME HYUNDAI INC • Holyoke, MA

5d • $15 - $17

About The Position

We’re looking for friendly, energetic people to join our team as Guest Specialists at the brand-new Gary Rome Car Wash, Dog Wash & Detail Center! If you enjoy helping people, love a fast-paced environment, and want to work for a place that treats its team like family, this is the job for you. Become part of the Gary Rome family and help us deliver the “Best Service in the Universe” to every guest—cars, dogs, and humans included!

Requirements

• An outgoing personality with strong people and listening skills
• Motivation to upsell memberships and products
• The ability to connect with customers
• Attention to detail and pride in your work
• High energy and interest in being active outdoors in varying temperatures and weather conditions
• A strong work ethic and a team player attitude
• The ability to pass a pre-employment background check and drug test

Nice To Haves

• Positive, outgoing attitude
• Strong customer service skills
• Reliable and team-focused
• Comfortable working on your feet
• Weekend availability a plus

Responsibilities

• Greet guests and provide awesome customer experience
• Help customers choose wash, detail, and dog-wash services
• Keep the car wash and dog wash areas clean and welcoming
• Assist with basic equipment checks
• Support daily operations as needed

Benefits

• Opportunity for promotion and career growth within our company
• Competitive pay plan
• Work/Life balance with a 5 day work week
• Stable and supportive team, many of our employees have been with Gary Rome Auto Group for 10+ years
• Ongoing training resources
• Paid vacation, holidays and sick leave
• Full benefits including hospital, medical, prescription drug, and dental coverage
• Group term life insurance
• Short term disability

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed