Guest Service Specialist

Mister Car Wash • Smyrna, TN

8d • Onsite

About The Position

Mister Car Wash is leading the industry as the nation’s first publicly traded car wash company. We are a fast-growing, people-powered brand, driven by team members who make a difference every day.
Our team is the heart and face of our brand, and by supporting them, we ensure they deliver the same care, connection, and exceptional experience to every customer.
As we accelerate our growth across the country, we’re looking for a Guest Service Specialist (GSS) who is ready to stand out and be part of something special.

Requirements

• Enjoy making meaningful connections with customers.
• Sell with passion and energy.
• Love working with others to get things done.
• Thrive in a fast-paced, outdoor work environment.
• Are open to feedback and learning new things.
• Are consistent, reliable, and available to work varied shifts, including weekends and holidays.
• Have the energy to stay on your feet and the strength to lift what’s needed.

Responsibilities

• Greet every customer with a wave and a smile.
• Enthusiastically sell our products and Unlimited Wash Club membership program.
• Genuinely thank each customer for choosing Mister.
• Anticipate and solve customer needs.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Enjoy variety, hands-on work, and rewarding days.
• Keep our sites clean, inviting, and well-maintained.
• Collaborate with team members to complete tasks and achieve goals.

Benefits

• PTO from day one
• Affordable medical, dental and vision
• 401(k) match
• Stock purchase plan
• Tuition reimbursement
• Same-day pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees