Guest Service Manager - Food & Beverage - Williamsburg Lodge

Open To External And Internal Candidates • Williamsburg, VA

22d

About The Position

As a Guest Service Manager of Food and Beverage, you will oversee the daily operations of the Williamsburg Lodge dining room and lounge areas.

Requirements

• Bachelor’s degree in Restaurant Management or Business Management PLUS 2 years of supervisory experience in fine dining operations.
• OR 2 year degree in restaurant management. PLUS 3-5 years of progressively responsible experience including 2 years of supervision in fine dining operations.
• OR High school diploma or GED, PLUS 4-6 years progressively responsible experience including 3 years supervision in fine dining operations.
• Must be at least 21 years of age due to Virginia A.B.C. code § 4.1-307
• Working knowledge of food, beverage, service, and payroll cost control methods
• Strong knowledge of wine and liquor plus bartending experience
• Ability to 1) communicate well both orally and in writing; 2) exercise high levels of tact and discretion; 3) demonstrate extreme courtesy and hospitality in stressful situations and 4) work flexible shifts that include nights, weekends and holidays
• NOTE : In accordance with Virginia A.B.C. § 4.1-225 Colonial Williamsburg prohibits employment of anyone in an alcohol serving position who has been convicted of a felony, any crime involving moral turpitude (lying, cheating, or stealing), or a drug-related offense within the past five years.

Responsibilities

• Oversee the daily operations of the dining room and lounge.
• Ensure compliance with federal and state regulations for safety, sanitation, financial transactions and internal equipment and inventory controls.
• Monitor and control payroll and labor costs.
• Enhance revenue opportunities.
• Maintain the quality of guest service in the dining room and lounge.
• Manage employee performance to meet established standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager