Guest Service Lead - Cox Plaza Hotel

L.E. Cox Medical Centers • Springfield, MO

1d • Onsite

About The Position

An employee with responsibility/accountability for the day-to-day operations of the Hotel, defining the mission, goals, performance & quality standards for the area to produce a desired outcome.

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence: Named one of Modern Healthcare’s Best Places to work five times. Named one of America’s Greatest Workplaces by Newsweek . Recognized as a Greatest Workplace for Women in both 2023 and 2024. Listed as one of the Greatest Workplaces for Diversity in 2024. Acknowledged by Forbes as one of the Best Employers for New Grads. Ranked among the Best Employers by State for Missouri. Healthcare Innovation's Top Companies to Work for in Healthcare in 2025.

Requirements

• High School Diploma or Equivalent
• Excellent verbal and written communication skills
• Excellent organizational skills
• Flexibility and ability to work in a multi-tasking environment
• Able to work in a fast-paced environment
• Able to work independently and collaboratively in teams

Nice To Haves

• 6 months working in a hotel/hospitality or related field.
• Basic Life Support

Benefits

• Medical
• Vision
• Dental
• Retirement Plan with employer match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees