Guest Service Associate

European Wax Center•Perkins Township, OH

1d•Onsite

About The Position

At European Wax Center, the Guest Service Associate plays a key role in helping people feel amazing and build confidence. The role is open to individuals new to the industry or with years of customer service expertise, offering opportunities for growth, thriving, and recognition. The company is a fast-growing team under new ownership, focused on delivering top-tier guest experiences and supporting employee growth. They value initiative, innovation, and authentic personalities, seeking associates who are confident, take pride in their performance, and genuinely enjoy helping people feel their best. European Wax Center provides confidence-boosting experiences, focusing on skincare education, consistent guest care, and a supportive community known as STRUT. This role is offered by Ballast Wax Services, LLC, an independent franchisee of European Wax Center.

Requirements

A passion for beauty, wellness, and helping others
Positive, proactive mindset with strong communication skills
1+ year of experience in customer service or retail
Availability for one weekend shift and some flexible weekdays
Reliable transportation and readiness to support the center as needed

Nice To Haves

Sales experience

Responsibilities

Play a key role in helping people feel amazing and build confidence
Deliver exceptional guest experiences

Benefits

Flexible scheduling with consistent shifts
Paid Time Off for Full Time and Part Time
Medical insurance for Full Time (55% employer contribution)
401(k) with employer match for Full Time and Part Time
Ongoing training, mentorship, and career path to Lead GSA, Assistant Center Manager, and beyond
30-60-90 day structured onboarding to set you up for success
Opportunity to experience company services (get waxed like a guest)

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