Guest Service Ambassador / Server Fuddruckers Norfolk

Prayosha Group - Fuddruckers & Tropical Smoothie Cafe•Norfolk, VA

24d•Onsite

About The Position

Our workplace is fun, light-hearted, family-oriented and offers the World’s Greatest Opportunities for applicants like you. You could be a part of a team of refreshingly fun people making the World’s Greatest Hamburgers. Fuddruckers is hiring a qualified full time or part time Guest Service Ambassador (GSA) to become a valuable team member. The Guest Service Ambassador (GSA) is responsible for taking excellent care of the guests and attending to their needs individually, professionally, quickly, and with a smile. The GSA suggestively sells desserts and promotional items. He/she posse’s high energy, a sense of urgency, professional appearance, physical stamina, and is a team player. The most important skill of your work as GSA is to provide accurate and friendly customer service to ensure guests will return to Fuddruckers. This job is full time or part time. Fuddruckers is a restaurant aimed at creating the world’s best hamburgers. We have an obsession with quality and as such always deliver juicy masterpieces of burgers. We’re focused on making the world happy, one hamburger at a time. We serve sesame-topped buns baked from scratch at our restaurants bakery. The company has over 150 locations throughout North America and two here in Hampton Roads. We offer team members the opportunity to build their own career. Employees are given benefits such as meal discounts, referral bonuses, health, vision and dental insurance, 401(k) plan and lots more.

Requirements

Must be at least 16 years of age
Demonstrate basic math skills
Must possess excellent guest service and verbal communication skills
Outgoing personality
Possess a sense of urgency when dealing with needs of the Guests
Must be hospitable and service oriented
Must possess excellent communication skills and be a customer service champion
Comfortable suggesting items to guests
Must maintain a positive and upbeat attitude
Professional appearance required (see uniform standards)
Ability to count back change
Problem solver that has the ability to adapt and overcome
Ability to multitask
Must be a team player with a high since of urgency
Ability to cross train in other areas as needed
Must be able to comply and support the Fuddruckers Core Values
Activities include, but are not limited to, walking or standing for 6 to 8 hours at a time, reaching, stooping, lifting up to 50 pounds, carrying, talking, and sitting
Duties involve the coordination of manual and visual dexterity

Responsibilities

Taking excellent care of the guests
Attending to guest needs individually, professionally, quickly, and with a smile
Suggestively selling desserts and promotional items
Provide accurate and friendly customer service