Guest Room Attendant

Omni Hotels & Resorts • Houston, TX

2d • Onsite

About The Position

In this role, you will be responsible for ensuring the cleanliness and comfort of vacant or occupied guest rooms to our established standards.

Requirements

• Able to maintain a 4-Diamond level of service.
• Previous experience in hotel housekeeping preferred.
• Ability to work independently and prioritize tasks based on guest needs.
• Attention to detail and a commitment to maintaining high cleanliness standards.
• Excellent time management skills to ensure rooms are cleaned in a timely manner.
• Physical stamina and ability to lift up to 35 pounds and move heavy objects and equipment up to 150 pounds without assistance.
• Positive attitude and willingness to provide exceptional customer service.
• Flexibility to work various shifts, including weekends and holidays.
• Able to work with Management on special projects.
• Maintain a professional business appearance, attitude, and performance.
• Stand or walk for an extended period or for an entire work shift. Requires repetitive motion.

Responsibilities

• Maintain the cleanliness in the guest room according to SOP’S.
• Ensure the Select Guest and VIP room are serviced to SOPs.
• Change bed linens, make beds, and replace towels and amenities.
• Vacuum, dust, and polish furniture, fixtures, and fittings.
• Clean bathrooms, including scrubbing sinks, toilets, and showers.
• Remove room service tables and trays from guest rooms.
• Replenish amenities such as toiletries and supplies.
• Report any maintenance issues or damages to the appropriate department.
• Complete daily task sheet assignment.
• Monitor and report DND (do not disturb) rooms.
• Report and return Lost & Found items to Housekeeping.
• Maintain and protect work equipment.
• Maintain cleanliness in GRA’s truck.
• Stock GRA ‘s truck with linen and guest supplies.
• Maintain cleanliness and organization in floor linen closets.
• Report any changes in the room status.
• Maintain clear and efficient communication with supervisor and housekeeping office.
• Report and monitor guest room maintenance issue.
• Participate in a motivating and productive team working environment.
• Adhere to health and safety guidelines and procedures.
• Complete other duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees