Guest Room Attendant | Homewood Suites by Hilton Daytona Beach Speedway-Airport

SHANER•Daytona Beach, FL

1d•Onsite

About The Position

Shaner Hotels, an award-winning hospitality owner-operator and management company, is seeking a Guest Room Attendant for their newest portfolio addition, the 94-room Homewood Suites by Hilton Daytona Beach Speedway-Airport. This position is located next to the Daytona International Speedway and within walking distance of the Daytona International Airport. The role involves maintaining high standards of quality and cleanliness in guest rooms, handling guest complaints, and ensuring adherence to hotel and safety procedures.

Requirements

Minimum one year cleaning experience
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding
Knowledge of proper chemical handling

Nice To Haves

Previous hotel experience preferred
Bilingual English/Spanish a plus
Knowledge of local activities and attractions appropriate for clientele

Responsibilities

Be available to work a flexible schedule, including weekends, holidays, and varied shifts
Handle guest complaints ensuring guest satisfaction
Maintains standards of quality and cleanliness throughout daily assignments
Observes all house and safety rules, housekeeping room procedures, and security procedures
Cleans and services assigned guest rooms by category priority according to franchise and hotel standards
Returns and restocks cart at end of shift
Complete additional deep cleaning / seasonal cleaning functions as scheduled
Other duties as assigned
Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness
Responsible for reporting any maintenance deficiencies and handling guest requests or complaints
Ensures the confidentiality and security of all guest rooms