Guest Room Attendant - Residence Inn Short Pump at The Notch

Kalyan Hospitality • Richmond, VA

8d

About The Position

The Guest Room Attendant plays a vital role in ensuring that all guest rooms and public areas within the hotel are maintained to the highest standards of cleanliness and comfort. This position directly impacts guest satisfaction by providing a welcoming and hygienic environment that meets or exceeds the expectations of all visitors. The attendant is responsible for thorough cleaning, restocking supplies, and reporting any maintenance issues to ensure a seamless guest experience. Attention to detail and a proactive approach are essential to uphold the hotel's reputation for excellence. Ultimately, the Guest Room Attendant contributes significantly to the overall ambiance and operational success of the hospitality establishment.

Requirements

• High school diploma or equivalent.
• Ability to perform physical tasks including lifting, bending, and standing for extended periods.
• Basic understanding of cleaning chemicals and supplies.
• Strong attention to detail and commitment to maintaining cleanliness standards.

Nice To Haves

• Experience working in a hotel or hospitality environment.
• Familiarity with health and safety regulations related to housekeeping.
• Good communication skills to interact effectively with guests and team members.
• Ability to work independently and as part of a team.
• Flexibility to work various shifts including weekends and holidays.

Responsibilities

• Clean and sanitize guest rooms, including making beds, dusting, vacuuming, and cleaning bathrooms to ensure a spotless environment.
• Replenish room supplies such as toiletries, towels, and minibar items according to hotel standards.
• Inspect rooms for maintenance issues and report any damages or safety hazards to the maintenance team promptly.
• Maintain cleanliness and orderliness in public areas such as hallways, lounges, and elevators.
• Adhere to all health and safety regulations and hotel policies to provide a safe environment for guests and staff.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED