Guest Relations Representative
About The Position
Many times our Guest Relations Representative is the first interaction a patient or family member has with our local ministry team. Our Guest Relations Representatives are critical in providing the warm inviting and comforting environment that allows our patients and families to know they are in good hands and will be well cared for during their time with us. May be required to work weekends and Holidays. Also may need to fill in at different locations on campus and work different shifts. Position Specific: o Department: Support Services o Core Function: Support Services o Schedule: Daytime o Facility: St. John’s Hospital o Location: Springfield, IL o Compensation aligned with your experience
Requirements
- High School Diploma or GED-Required
- Must have excellent customer service skills
Benefits
- HSHS provides a benefits package designed to support the overall well-being of our colleagues including their physical, emotional, financial, spiritual, and work health.
- Colleagues budgeted to work at least 32 hours per pay period are eligible for HSHS benefits.
- Comprehensive and affordable health coverage includes medical, prescription, dental and vision coverage for full-time and part-time colleagues.
- Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need.
- Retirement benefits including HSHS contributions.
- Education Assistance benefits include up to $4,000 of educational assistance each calendar year and tuition discounts to select colleges with no waiting period.
- Adoption Assistance provides financial support up to $7,500 for colleagues growing their families through adoption to reimburse application and legal fees, transportation, and more!
- Other benefits include: Wellness program with incentives, employer-paid life insurance and short-term and long-term disability coverage, flexible spending accounts, employee assistance program, ID theft coverage, colleague rewards and recognition program, discount program, and more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
