Guest Relations- Outdoor Pool

Township of Upper St ClairUpper St. Clair, PA
4d

About The Position

Performs a variety of routine and complex administrative duties in the operation of the Community & Recreation Center and is responsible for maintaining a safe and welcoming environment for members, guests and colleagues. A Guest Relations Associate – Outdoor Pool works under the supervision of the Guest Relations Supervisor.

Requirements

  • Must be at least age 16.
  • Must be CPR certified or willing to be trained to perform CPR and first aid.
  • Must secure FBI, Child Abuse and Criminal History Clearances.
  • Ability to communicate effectively, orally and in writing in the English Language
  • Ability to establish and maintain effective working relationships with patrons, colleagues, the Township, and the general public.
  • Experience showing strong organizational and communication skills. Proficient in Microsoft Office and computer skills.

Responsibilities

  • Monitor outdoor pool entrance, ensure patron check in and receiving monies
  • Follow procedures and adhere to policies regarding safety, emergencies and provide first aid as needed.
  • Communicate with the Guest Relations Coordinator: This includes answering emails and texts in a timely manner and following protocol for schedule changes.
  • Maintain a clean work environment.
  • Perform administrative tasks using iPad, desktop computer and cash register for transactions.
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