GUEST HUB TEAM MEMBER

Cove CommunitiesCasco, ME

About The Position

To be an Ambassador for Cove Communities and Point Sebago at all times by choosing your attitude each day and committing to a culture of service, hospitality, and accountability. To treat all internal and external customers with respect and embrace your role as a problem solver who is committed to continual improvement and exceeding guest expectations by living Cove’s Core Values. Our Core Values are a way of life, not just empty promises. We’re searching for team members who: Love what they do to make our guests’ dreams come true and show it through delivering service excellence authentically. Continually raising the bar by investing in their personal development and looking for innovative ways to exceed our guests’ expectations. Make every moment count, so our Team Members look forward to coming to work every day, and our guests look forward to creating new memories on their return visits. Consistently do the right thing for our Team Members and guests by keeping promises, delivering on commitments and building trust along the way. Demonstrate kindness by following the ‘Golden Rule’, ensuring that Team Members and guests have a voice and feel valued. About Cove Communities: Cove Communities is a well-capitalized real estate investment and operating company. We own manufactured housing communities and RV resorts in Canada, the US and the UK. The founders of the company have a track record of building and managing dynamic, fast-growing companies with upward mobility and remuneration for team members who propel results. Cove Communities is an Equal Opportunity Employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. Cove is committed to providing employees with a work environment free of discrimination and harassment.

Requirements

  • Results-oriented and solution-focused with a problem-solving attitude
  • Team player
  • An effective communicator
  • Highly organized
  • Able to work nights, weekends and holidays
  • Passionate about providing guests with a great experience
  • Basic computer skills – Microsoft Office preferred
  • Must be at least 17 years of age

Nice To Haves

  • Experience in customer service preferred

Responsibilities

  • Strong problem-solving and communication skills
  • Provide fantastic customer service
  • Flexibility to work shifts (weekends, nights, and holidays)
  • Strong teamwork
  • Knowledge in customer service valued
  • Able to handle money & card payments through POS
  • Willing to work in inclement weather

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

11-50 employees

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