Guest Experience Supervisor

Chick-fil-A•Denver, CO

31d

About The Position

At Chick-fil-A, we are so much more than a restaurant. Join our leadership team and partner with a reputable brand known for leading the way in its industry. With one-on-one coaching and development from a senior leader, you will have the opportunity to learn and lead in our organization. Be immersed in our culture, lead key projects, and develop your own business plans. Leadership Role: Manage business operations leading a team of 20+.

Requirements

Experience in team leadership
Excellent verbal and written communication skills
Humble servant-leader
Outstanding interpersonal skills
Strong project/time management skills
Self-starter with strong follow through
Ability to work independently on complex projects
Eagerness to continually learn and adapt to change

Responsibilities

Lead a team of 20+
Serve and lead in restaurant operations 35-40 hours/week
Assist with social media and advertising for events
Lead systems and processes that ensure consistent execution of food safety, food quality, and customer service
Ensure processes are in place to provide remarkable guest experiences
Exceed expectations with the guest experience in catering pickup and delivery
Maintain current restaurant POP with accurate pricing, campaigns, and appropriate signage based on business plan