Guest Experience Staff
About The Position
The Guest Experience Staff is part of the Stadium Operations for Minnesota United FC (MNUFC), a sports business located in the Twins Cities area of Minnesota and a member of Major League Soccer (MLS), the top tier soccer league in North America. Members of our Guest Experience Staff are “Loonatics.” They are not afraid to be themselves. They are authentic, diverse and glass half-full. Guest Experience Staff are obsessed about the details, committed to problem solving and building better relationships with our fans. Lastly, they are as excited about Minnesota United as they are serving the guests who are excited about Minnesota United. Our Guest Experience Staff serve passionately as Ticket Takers, Ushers and various other guest-facing positions throughout Allianz Field. Members of our Guest Experience Staff bring an authentic enthusiasm to Minnesota United FC home matches and full stadium events during the 2026 season. This position focuses on creating a brilliant fan experience. Guest Experience Staff will benefit from an in-depth look behind the scenes of a professional sporting event, and will have the opportunity to work with professionals from a wide range of departments and levels. There are leadership opportunities for those who work hard and are passionate about winning as a team. This is a part-time game day position based at Allianz Field in St. Paul, MN. The Guest Experience Staff will report to the Guest Experience Coordinator.
Requirements
- Ability to stand and be active long periods of time, and lift at least 20 lbs
- Ability to interact with customers in a personable and outgoing manner
- Able to take initiative and create a positive environment
- Able to work flexible hours including evenings, weekends, and potential holidays
- Able to work a majority of MNUFC home games/Allianz Field events
- All applicants must be 18 years of age or older
Responsibilities
- Create a brilliant experience for all fans and supporters
- Monitor and manage various stadium amenities and areas during each match
- Oversee and assist gate entry and ticket taking process
- Serve as liaison for various departments
- Perform other duties as assigned
Benefits
- Part-time employees also enjoy additional benefits, including a merchandise discount and opportunities for rewards and recognition, ensuring that achievements are celebrated.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
51-100 employees
