Guest Experience Representative (Part-time)

Formula 1 Crypto.com Miami Grand Prix • Miami Gardens, FL

3d • $15 • Onsite

About The Position

The Formula 1 Crypto.com Miami Grand Prix is looking for Guest Experience Representatives dedicated to facilitating a first-class experience throughout the F1 campus at Hard Rock Stadium for the 2026 race weekend. Location: This position pays $15 as a part-time/hourly position based on site at Hard Rock Stadium in Miami Gardens, FL.

Requirements

• Availability to work the entire race weekend of the Formula 1 Crypto.com Miami Grand Prix: Friday, May 1 through Sunday, May 3, 2026.
• Availability to attend in-person trainings leading up to the race.
• Must have a positive attitude and possess outstanding communication skills.
• Demonstrate attention to detail and the ability to adapt to changing and difficult situations.
• Must have the ability to anticipate needs, assess situations and act accordingly.
• Fluent in English, Spanish beneficial.
• Ability to stand/walk for long periods of time outdoors.

Nice To Haves

• Customer service experience (entry-level or supervisory) preferred but not required.

Responsibilities

• Assist guests with locating seats and escorting guests to their seats, if necessary, in a professional manner.
• Assisting with access control, ensuring all guests are in their proper locations when seated.
• Assume ownership in resolving guest challenges within the seating locations (e.g. cursing, fighting, prohibited items, and duplicate ticket issues).
• Operate devices for scanning and incident management reporting.
• Maintain a working knowledge of stadium/campus policies and procedures to effectively assist with general.
• Be knowledgeable of various amenities available for the enjoyment and entertainment of our guests.
• Exhibit a fun, friendly fan service-oriented attitude and professional appearance at all times while proactively connecting with Formula 1 Crypto.com Miami Grand Prix guests.
• Demonstrate verbal and interpersonal skills with the ability to communicate effectively with guests and other employees.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed