Guest Experience Representative (Part-time)

Formula 1 Crypto.com Miami Grand PrixMiami Gardens, FL
3d$15Onsite

About The Position

The Formula 1 Crypto.com Miami Grand Prix is looking for Guest Experience Representatives dedicated to facilitating a first-class experience throughout the F1 campus at Hard Rock Stadium for the 2026 race weekend. Location: This position pays $15 as a part-time/hourly position based on site at Hard Rock Stadium in Miami Gardens, FL.

Requirements

  • Availability to work the entire race weekend of the Formula 1 Crypto.com Miami Grand Prix: Friday, May 1 through Sunday, May 3, 2026.
  • Availability to attend in-person trainings leading up to the race.
  • Must have a positive attitude and possess outstanding communication skills.
  • Demonstrate attention to detail and the ability to adapt to changing and difficult situations.
  • Must have the ability to anticipate needs, assess situations and act accordingly.
  • Fluent in English, Spanish beneficial.
  • Ability to stand/walk for long periods of time outdoors.

Nice To Haves

  • Customer service experience (entry-level or supervisory) preferred but not required.

Responsibilities

  • Assist guests with locating seats and escorting guests to their seats, if necessary, in a professional manner.
  • Assisting with access control, ensuring all guests are in their proper locations when seated.
  • Assume ownership in resolving guest challenges within the seating locations (e.g. cursing, fighting, prohibited items, and duplicate ticket issues).
  • Operate devices for scanning and incident management reporting.
  • Maintain a working knowledge of stadium/campus policies and procedures to effectively assist with general.
  • Be knowledgeable of various amenities available for the enjoyment and entertainment of our guests.
  • Exhibit a fun, friendly fan service-oriented attitude and professional appearance at all times while proactively connecting with Formula 1 Crypto.com Miami Grand Prix guests.
  • Demonstrate verbal and interpersonal skills with the ability to communicate effectively with guests and other employees.
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