Guest Experience Manager for The Block SLP

Craft & Crew Hospitality•St. Louis Park, MN

2d•Onsite

About The Position

Craft & Crew Hospitality is seeking a Full Time Guest Experience Manager for The Block - an onsite position where your passion for creating unforgettable experiences will shine! Join our team in St. Louis Park and be a part of something truly thrilling. As the Guest Experience Manager (GEM), you'll have the opportunity to make a meaningful impact on our guests by ensuring their satisfaction is always exceeded. GEM's head our host and expo department, focusing on training, hiring, and scheduling. Spend the majority of your time interacting with our regulars on the floor and creating a great experience for our guests while encouraging development of our teams. Your creativity and fun-loving personality will be the driving force behind creating an extraordinary atmosphere that keeps our guests coming back for more. With a focus on teamwork and crew development, you'll work closely with our dedicated staff to deliver exceptional service that leaves a lasting impression. Imagine being part of a high-performance team that is customer-focused and constantly striving for growth. Don't miss out on this thrilling opportunity to unleash your passion and join our fun-loving crew at The Block. Apply now and let's create unforgettable experiences together! You can enjoy great benefits such as Medical, Dental, Vision, 401(k), Competitive Salary, Paid Time Off, and Paid Meals. Our mission is to provide craft food and spirits in a fun and welcoming setting that reflects our community, our guests and our team. Craft & Crew Hospitality is a mission and value driven organization offering a great work culture, excellent food, service and cocktails with a focus on our dog patios. Opportunities for growth and advancement are available with us! As a new Guest Experience Manager for The Block, get ready for an exhilarating journey filled with excitement and endless opportunities to showcase your skills. Your day-to-day responsibilities will revolve around creating exceptional experiences for our valued guests by running the restaurant floor, with your primary focus being in charge of the support staff team of hosts and expos. Be part of training and coaching your team, scheduling, ordering, and working on creating memorable experiences for our guests. Schedules will include days, nights, and weekends. This means you'll have the chance to engage with a diverse range of guests and make their time at The Block unforgettable, no matter the time of day. Collaboration and teamwork will be your key assets, as you work closely with our enthusiastic crew to maintain a high-performance environment. Your keen eye for detail will come into play as you oversee the smooth operation of the restaurant, ensuring that everything from the ambiance to the service is top-notch. If you thrive in a fast-paced environment, have a passion for creativity, and are committed to delivering exceptional guest experiences, then this is the perfect role for you. Join our energetic team at The Block and embrace the thrilling challenges that await you!