Guest Experience Lead
About The Position
Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU. This role is vital to the guest experience because you'll: Lead the experience: Check in with guests and make sure they are enjoying themselves Be the solution: Handle guest concerns and provide resolve to their satisfaction Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features So, what’s your job combo?
Requirements
- A humble and hospitable demeanor
- Passion for helping and serving others (customers and fellow team members)
- A desire to learn and grow
- The ability to communicate effectively and anticipate customer needs
Responsibilities
- Check in with guests and make sure they are enjoying themselves
- Handle guest concerns and provide resolve to their satisfaction
- Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
- Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features
Benefits
- Competitive pay between $14.75 per hour - $16.76 per hour
- Employee discounts and free meals
- Paid sick leave and/or paid time off
- Tuition reimbursement and/or educational assistance
- Training and advancement opportunities
- Weekly direct deposit
- 401k plan
- Medical, dental, and vision benefits
- And much, much more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
