Guest Experience Lead
About The Position
Flexible scheduling with a side of always feeling valued. This restaurant offers a job combo that will fit YOU This role is vital in the restaurant because you’ll: Lead the experience: Check in with guests and make sure they are enjoying themselves Be the solution: Handle guest concerns and provide resolve to their satisfaction Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features So, what’s your job combo?
Requirements
- A humble and hospitable demeanor
- Passion for helping and serving others (customers and fellow team members)
- A desire to learn and grow
- The ability to communicate effectively and anticipate customer needs
Responsibilities
- Check in with guests and make sure they are enjoying themselves
- Handle guest concerns and provide resolve to their satisfaction
- Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
- Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features
Benefits
- Competitive pay from $18.50 - $21.50 /hour
- Flexible scheduling
- Tuition reimbursement and/or educational assistance
- Training and advancement opportunities
- Employee discounts and free meals
- Medical, dental, and vision benefits
- And much more!
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
