Seasonal Inn Guest Attendant

Shelburne Farms•Shelburne, VT

1d•$16•Onsite

About The Position

We are seeking a friendly and dedicated Guest Attendant to join our team at the Shelburne Farms Inn. You are passionate about the Farm’s mission and committed to providing exceptional service to our guests. You will be the first point of contact for visitors at the inn, ensuring a warm and welcoming experience.

Requirements

Prior guest service experience.
Flexibility to work evenings, weekends and holidays.
Strong interpersonal and communication skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Nice To Haves

Hospitality and other relevant management experience preferred
Valid driver’s license for valet parking.

Responsibilities

Greet guests upon arrival and assist with check-in and check-out processes.
Fulfill specific guest needs and requests pleasantly and efficiently.
Provide valet services for arriving and departing guests
Provide general information about the Inn and Farm to guests.
Prepare guest rooms for the arrival of new guests (i.e. cheese plate, flowers, door tag, etc.).
Check the public rooms for tidiness and general appearance continually throughout the day.
Monitor tea service in the afternoon, assisting service staff when necessary.
Monitor the temperature of the inn, carrying out all temperature-related tasks such as helping to warm or cool the spaces.
Keep the employee areas of the Inn clean and orderly.
Maintain weekly inventory for room/cottage guest supplies and alerting the Inn Director when an order is needed.
Uphold the values and mission of Shelburne Farms in all interactions by welcoming all.
Share the story and work of Shelburne Farms with guests.
Share programs and activities that are happening all across the Farm, along with ways to engage in the Farm’s mission beyond programs or activities.