GTM Systems Manager

Zip•San Francisco, CA

About The Position

The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! Your Role As Zip scales past $100M ARR, we’re investing heavily in the backbone of our revenue and finance operations. We’re looking for a Quote-to-Cash Systems Lead to own the architecture, automation, and integrity of the systems that power our quoting, billing, and reporting workflows—anchored in Salesforce and integrated across our finance stack. This role sits at the intersection of Finance, RevOps, and Business Systems. You’ll partner directly with leaders across FP&A, Accounting, Deal Desk, and Sales Ops to design scalable infrastructure that reduces friction, improves data accuracy, and accelerates cash conversion. You’ll blend Salesforce and CPQ expertise with a product mindset—rolling up your sleeves to automate manual workflows, unify data across platforms, and ensure our GTM and Finance systems speak the same language.

Requirements

6+ years of experience in business systems, revenue operations, or finance systems, ideally within high-growth B2B SaaS.
Deep expertise with Salesforce and CPQ tools (e.g., Subskribe, Salesforce CPQ, Revenue Cloud Advanced, DealHub).
Experience designing quote-to-cash architecture with cross-system integrations (billing, revenue recognition, commissions).
Familiarity with ERP systems (e.g., NetSuite) and finance processes including order management and billing workflows.
Experience working with data warehouses and reverse ETL tools (e.g., Snowflake, Census).
Strong project management and systems implementation background. You can lead complex cross-functional initiatives from design through delivery.
Excellent analytical and communication skills. You can translate between technical and non-technical audiences with ease.
A builder’s mindset. You’re comfortable getting into the details of a schema, a workflow, or an automation when needed.
Collaborative, low-ego approach. You’ll work seamlessly across Finance, Sales Ops, and Engineering.

Responsibilities

Own the quote-to-cash systems architecture: Lead the design, governance, and roadmap for Zip’s revenue systems stack—primarily Salesforce, CPQ, and Spiff—with integrations into NetSuite and downstream finance tools.
Drive automation across the revenue lifecycle: Build scalable integrations and workflows that eliminate manual handoffs between Sales, Deal Desk, and Finance, from opportunity through invoice.
Lead system reimplementations and enhancements: Manage CPQ rollouts, billing system upgrades, and vendor transitions.. Partner with internal stakeholders to define requirements, evaluate tools, and own delivery end-to-end.
Ensure data accuracy across systems: Partner with Finance and RevOps to define and enforce ARR, booking, and billing definitions. Create a single source of truth for financial reporting and audit-readiness.
Enable global operations: Build capabilities that support international growth, including multi-currency quoting, billing, and reporting.
Support commissions automation: Partner with GTM Ops and Finance to automate compensation logic and payout workflows in Spiff.
Be the connective tissue: Act as the bridge between business stakeholders and technical teams, translating operational pain points into scalable system solutions.