GTM Programs & Operations Manager
About The Position
We're seeking a GTM Programs & Operations Manager to join Monday CRM's leadership team as we scale from $100M to $500M+ ARR. You'll be the operational backbone connecting our Head of CRM GTM vision to day-to-day execution - designing frameworks, driving cross-functional programs, and ensuring our GTM organization operates with precision and speed. This role requires someone who thrives at the intersection of strategy and execution, comfortable influencing VP-level stakeholders while rolling up their sleeves to solve complex operational challenges. About The Role Strategic Program Leadership: Drive 3-5 transformational GTM initiatives simultaneously (e.g., AI agent GTM rollout, territory redesign, new comp plan implementation) from conception through measurement of business outcomes Operational Excellence: Design and implement scalable processes for quarterly planning, pipeline reviews, forecasting rhythms, and cross-functional collaboration - establishing the "operating system" for our GTM org Data-Driven Insights: Build and own dashboards tracking key GTM health metrics; translate data into actionable insights that inform executive decision-making and resource allocation Executive Partnership: Act as strategic advisor to Head of CRM GTM and GTM leadership - providing decision support, scenario modeling, and program visibility across Sales, Marketing, CS, and Product Full programs & projects KPIs accountability
Requirements
- 6+ years in GTM/Revenue Operations, Strategic Programs, Management Consulting (MBB preferred), or Sales Operations at a high-growth B2B SaaS company ($50M+ ARR)
- Proven track record managing complex, multi-stakeholder programs in ambiguous environments - you've built frameworks and processes from 0→1
- Deep understanding of the sales/revenue lifecycle, CRM systems (Salesforce expert), and GTM tech stack orchestration
- Strong analytical chops with SQL proficiency and experience building executive-facing analytics (Tableau/Looker/Mode)
- Exceptional communication skills - you can present complex strategies simply to C-suite and get buy-in across all levels
- Please note that this role is on a hybrid model of 3 days/week in our NYC office.
- Visa sponsorship for this role is currently not available.
Responsibilities
- Drive 3-5 transformational GTM initiatives simultaneously (e.g., AI agent GTM rollout, territory redesign, new comp plan implementation) from conception through measurement of business outcomes
- Design and implement scalable processes for quarterly planning, pipeline reviews, forecasting rhythms, and cross-functional collaboration - establishing the "operating system" for our GTM org
- Build and own dashboards tracking key GTM health metrics; translate data into actionable insights that inform executive decision-making and resource allocation
- Act as strategic advisor to Head of CRM GTM and GTM leadership - providing decision support, scenario modeling, and program visibility across Sales, Marketing, CS, and Product
- Full programs & projects KPIs accountability
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
