GTM Operations - Chicago

Happyrobot • Chicago, IL

14h

About The Position

In the context of HappyRobot's hyper-growth, this role exists to make sure the systems underneath Growth and Sales actually work — clean data, reliable reporting, automations that don't break, and a tooling stack that not only keeps up with the team, but enables it to keep moving fast. You'll own Salesforce day-to-day: fields, workflows, data hygiene, dashboards, and reporting. You'll also own the operational layer across our growth stack — attribution, integrations between tools, email infrastructure, and automations. You serve both Growth and Sales, and you'll be the person both teams go to when something needs to be built, fixed, or figured out. You’re a great fit if you think about the GTM stack the way a product manager thinks about a product — what's working, what's slowing the team down, what's missing, and what do we build or buy next. As we scale, you'll take on broader ownership of that stack and the decisions around it.

Requirements

• 2-4 years of experience in B2B GTM operations, revenue operations, sales operations, or a similar role
• Solid working knowledge of Salesforce — you can build flows, manage fields, write reports, and troubleshoot issues without hand-holding
• Experience integrating tools across a GTM stack (CRM, sales engagement, enrichment, attribution)
• Comfortable with data: you spot inconsistencies, you care about clean records, and you know why it matters
• Detail-oriented and organized — you can manage multiple requests from different teams without dropping things
• Founder mindset — you're here to build something, not maintain a process

Nice To Haves

• Exposure to marketing automation platforms (e.g., Account Engagement / Pardot)
• Experience with Clay, Amplemarket, Unify, or similar intent signal and sales engagement tools
• Familiarity with email deliverability and inbox warmup tooling
• Basic SQL or comfort pulling and manipulating data outside of CRM-native reporting
• Experience at an early-stage or high-growth company where you had to figure out the stack, not just operate it

Responsibilities

• Own Salesforce administration: data integrity, field management, record-triggered flows, reports, and dashboards
• Build and maintain integrations between Salesforce and the rest of the GTM stack (Amplemarket, Unify, marketing automation, etc.)
• Set up and manage attribution — making sure we know what's working and what's not
• Handle email infrastructure: domain setup, inbox warmup, deliverability monitoring
• Build automations that save the team time and reduce manual work across the pipeline
• Create and maintain reporting that Growth and Sales leadership use to make decisions
• Document processes and system configurations so the team isn't dependent on tribal knowledge

Benefits

• Opportunity to work at a high-growth AI startup , backed by top investors.
• Rapidly growing and backed by top investors including a16z, Y Combinator, and Base10.
• Ownership & Autonomy - Take full ownership of projects and ship fast.
• Top-Tier Compensation - Competitive salary + equity in a high-growth startup.
• Comprehensive Benefits - Healthcare, dental, vision coverage.
• Work With the Best - Join a world-class team of engineers and builders.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed