GTM Operations Specialist

Thomson Reuters • Eagan, MN

1d • Hybrid

About The Position

We are hiring a GTM Operations Specialist to join the Mid-Law Sales Strategy team at Thomson Reuters. This role reports directly to the VP of Customer Solutions and Operations for Mid-Law and focuses on supporting strategic decision-making, performance visibility, and market insight for one of our most important growth segments. This position is embedded within the Mid-Law business and serves as a data-driven partner to sales leadership and the field. You will help translate market complexity and performance data into insight, while partnering closely with centralized teams. You will become an expert in how our sales team uses their current suite of tools and contribute to their continuous improvement. This is an ideal role for an early-career professional who is strong with data, curious about how sales organizations operate, and motivated by turning real-world complexity into clarity. About the Role In this role as a GTM Operations Specialist, you will: Provide Analytics & Business Insight for Mid-Law Build and maintain Mid-Law-specific analysis across pipeline health, deal flow, performance trends, and forecasting Conduct deep dives into funnel conversion, deal velocity, win/loss trends, and account behavior Support leadership with ad-hoc analysis and insights to inform decision-making Analyze market and customer data to support ideal customer profile (ICP) development, segmentation, opportunity sizing, and market prioritization Manage Data Quality & Problem Solving: Identify and resolve inconsistencies across multiple data sources Reconcile data from different systems and stakeholders into usable insights Partner with centralized teams to surface and resolve structural data issues Proactively flag risks in data quality and reporting logic Support the Business & the Field Work with Mid-Law sales leadership and managers to understand how data is used and where it needs improvement Periodically gather requirements on reporting gaps, missing insight, and analytical needs Support new initiatives (e.g., launches, pilots, programs) with measurement frameworks and analysis Ensure leadership has visibility into trends, risks, and opportunities Communicate segment-specific needs, feedback, and priorities to centralized teams Support implementation of centralized programs by tracking adoption qualitatively and flagging issues. Provide Internal AI & Sales Enablement Support Support seller use of internal AI tools for deal preparation, research, and value articulation Help test and refine AI-assisted workflows for sales productivity Gather field feedback and identify recurring issues or improvement opportunities for AI tools Monitor adoption trends at a qualitative level and escalate risks or gaps Support staged rollouts of new internal AI capabilities within Mid-Law About You You're a fit for the role of GTM Operations Specialist if your background includes: 2–4 years of experience in analytics, operations, sales support, or a related role Strong proficiency in Salesforce and Excel (pivot tables, formulas, data manipulation) Comfort working with large, messy datasets Bonus: familiarity with BI tools such as Tableau or Power BI An analytical, detail-oriented, and intellectually curious personality Ability to operate in an ambiguous environment Ability to translate data into insight for business stakeholders Strong written and verbal communication skills Organized and self-directed Motivation to learn how revenue works

Requirements

• 2–4 years of experience in analytics, operations, sales support, or a related role
• Strong proficiency in Salesforce and Excel (pivot tables, formulas, data manipulation)
• Comfort working with large, messy datasets
• An analytical, detail-oriented, and intellectually curious personality
• Ability to operate in an ambiguous environment
• Ability to translate data into insight for business stakeholders
• Strong written and verbal communication skills
• Organized and self-directed
• Motivation to learn how revenue works

Nice To Haves

• familiarity with BI tools such as Tableau or Power BI

Responsibilities

• Provide Analytics & Business Insight for Mid-Law Build and maintain Mid-Law-specific analysis across pipeline health, deal flow, performance trends, and forecasting
• Conduct deep dives into funnel conversion, deal velocity, win/loss trends, and account behavior
• Support leadership with ad-hoc analysis and insights to inform decision-making
• Analyze market and customer data to support ideal customer profile (ICP) development, segmentation, opportunity sizing, and market prioritization
• Manage Data Quality & Problem Solving: Identify and resolve inconsistencies across multiple data sources
• Reconcile data from different systems and stakeholders into usable insights
• Partner with centralized teams to surface and resolve structural data issues
• Proactively flag risks in data quality and reporting logic
• Support the Business & the Field Work with Mid-Law sales leadership and managers to understand how data is used and where it needs improvement
• Periodically gather requirements on reporting gaps, missing insight, and analytical needs
• Support new initiatives (e.g., launches, pilots, programs) with measurement frameworks and analysis
• Ensure leadership has visibility into trends, risks, and opportunities
• Communicate segment-specific needs, feedback, and priorities to centralized teams
• Support implementation of centralized programs by tracking adoption qualitatively and flagging issues.
• Provide Internal AI & Sales Enablement Support Support seller use of internal AI tools for deal preparation, research, and value articulation
• Help test and refine AI-assisted workflows for sales productivity
• Gather field feedback and identify recurring issues or improvement opportunities for AI tools
• Monitor adoption trends at a qualitative level and escalate risks or gaps
• Support staged rollouts of new internal AI capabilities within Mid-Law

Benefits

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
• In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed