GTM Communications Operations Manager - REMOTE
About The Position
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a GTM Communications Operations Manager. In this role, you will be instrumental in scaling essential processes, tools, and reports that keep our communications engine thriving. You'll contribute to delivering timely and actionable updates, enhancing cross-functional collaboration, and ensuring clarity across various communication types. Your leadership will help optimize data management workflows and integrate AI solutions, creating a more efficient operational environment. Join us in making a significant impact on diverse teams and shaping communication practices that resonate across industries.
Requirements
- 5+ years of experience in communications operations or program management.
- Strong organizational skills and ability to manage multiple projects.
- Proficient in Airtable, including base design and reporting.
- High attention to detail and accuracy in communications.
- Experience with HTML-based campaigns in SendGrid or similar platforms.
- Analytical skills for interpreting performance data.
- Proficiency in Google Docs, Sheets, and Slides.
- Excellent communication skills for cross-functional collaboration.
- Growth mindset with a willingness to learn.
- Ability to follow and enforce governance frameworks.
- Familiarity with AI tools for operational improvement.
Responsibilities
- Publish and operationalize internal and external communications, ensuring they are flawless.
- Act as the final gatekeeper for communication quality, performing exhaustive QA on HTML and links.
- Own the communications calendar to ensure timely delivery across all programs.
- Maintain governance frameworks, templates, and measurement standards.
- Analyze customer feedback to recommend improvements and identify trends.
- Manage and optimize the Airtable environment for GTM Comms.
- Utilize Google Sheets for data organization and audience targeting.
- Integrate AI into workflows to enhance efficiency.
- Provide cross-functional support across Corporate Communications teams.
- Deploy HTML-based campaigns while ensuring accuracy and scalability.
- Track and report on communication performance metrics.
- Develop automations to improve workflows.
Benefits
- Competitive pay and performance-related bonuses.
- Generous vacation and parental leave policies.
- Flexible remote work environment.
- Health and wellness benefits.
- Retirement savings program with contributions.
- Opportunities for professional development.
- Support for community volunteering and donation efforts.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
