GTG Intern - User Experience Design

Grainger Businesses • Chicago, IL

92d • $33 • Hybrid

About The Position

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com. This internship is a 10-week program based in our downtown Chicago office. You will work on the User Experience Design team, which is responsible for designing Grainger’s enterprise applications and customer-facing experiences. This intern will work cross-functionally with business stakeholders, product managers, and engineers on design projects that are impactful to our users. In addition to exciting projects, there will be time throughout the summer for networking, professional development, and social events. The internship is paid, and free housing is provided in downtown Chicago. As a User Experience Design Intern, you will work closely with a Senior UX Designer on executing designs and learn about both customer-facing experiences and employee-facing tools that the UX team supports. You will grow both your technical and soft skills and be exposed to how a UX team operates and partners with cross-functional teams to deliver valuable experiences.

Requirements

• Currently pursuing a Bachelor's degree in Human-Centered Design, Design Methods, Human-Computer Interaction (HCI), Visual Design, or related fields
• Targeted graduation date between Winter 2026 – Fall 2027
• An understanding of design, usability, and research best practices
• An interest in designing tools for internal Grainger employees
• Proficiency in common wireframing tools, preferably Figma
• Strong written, verbal, and presentation skills
• Initiative to proactively plan and execute work
• The ability to make thoughtful decisions and explain your rationale to others
• The ability work in the US without visa sponsorship

Responsibilities

• Participate in discussions with users and stakeholders to gather requirements and understand user needs
• Work alongside a Senior UX Designer on design deliverables
• Participate in user feedback sessions to gain an understanding of how our tools are being used and identify improvement opportunities
• Provide ideas on how to improve upon our existing experiences and design systems
• Network and build relationships with the broader UX team, product managers, engineering partners, and business stakeholders

What This Job Offers

• Career Level: Intern
• Number of Employees: 11-50 employees