GSOC Unarmed Security Specialist Officer

Allied Universal•Alpharetta, GA

1d•$28•Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Unarmed Patrol - Tech/Media in Alpharetta, GA , you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. This role will work within a Global Security Operations Center (GSOC) in Alpharetta, GA. The GSOC Specialist will be part of a team that provides 24-hour monitoring and response of technology and physical security systems. The role is to detect, analyze, and alert others regarding any condition impacting the company’s assets, business, or personnel. Position Type: Full Time Pay Rate: $28.00 / Hour Job Schedule: Day Time Mon 01:00 PM - 11:00 PM Tue 01:00 PM - 11:00 PM Wed 01:00 PM - 11:00 PM Sun 01:00 PM - 11:00 PM Why Join Us: Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more. Career Growth: Get paid training and access to career growth opportunities. Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance. Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. What You'll Do: Specialist Responsibilities: The main goal of the GSOC Specialist position is to maintain situational awareness, gather information from internal and external sources, coordinate incidents with security leaders and internal investigators, and disseminate information for priority matters This job will interact with customers, law enforcement, external parties, and employees at all levels of the organization Actively and consistently support all efforts to simplify and enhance the customer experience Initiate incident management for incidents under the authority of Corporate Security Receive information on multiple platforms, assess a situation to ensure pertinent requirements are gathered, and make informed decisions quickly to initiate appropriate actions during stressful situations Communicate with security leaders to coordinate the initiation of incidents in case management system Document information and actions taken in case management system Support security personnel by providing additional information through research of internal and external systems Prepare and disseminate security products at the request of security leaders Maintain situational awareness of ongoing incidents and events by monitoring internal systems and external open source systems Provide direct and indirect support to security personnel as needed throughout the duration of the event Monitor access control systems and surveillance cameras and investigate alarms and incidents Monitor external open source platforms for physical security threats to company assets and initiate incident management when appropriate Support all business units, facilities, and employees by addressing any emergency and non-emergency incidents that come to the attention of the GSOC, whether security related or not Conduct special projects and assignments in support of the GSOC and Security Operations Perform other duties as requested Travel Requirements Typically none, though there may be infrequent opportunities Physical Requirements Most of the time is spent sitting in a comfortable position in a climate controlled environment Minimum Requirements: Ability to read, write, speak, and understand English Must be twenty-one years of age or older Must be legally permitted to work in the United States Must pass an employer background check and drug screening Proficient computer usage with Google Suite (G Suite) environments and Windows based programs Strong customer service skills and ability to multitask in a fast paced and quickly changing environment Strong written and verbal communication skills Research, writing, and critical thinking skills High level confidentiality and security awareness Able to work flexible schedules including nights, weekends, holidays, periodic overtime, and unscheduled shifts What will set you apart Prior experience with physical security, access control, video surveillance, and intelligence monitoring applications Fluent bilingual or multilingual speaker, specifically Spanish Ability to be patient and teach skills and processes to remote locations Prior experience compiling high-level situation reports Prior experience working in a 24-hour operations center, security control room, or 911 dispatch center Minimum Education The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com . If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices . Requisition ID 2026-1510811

Requirements

Ability to read, write, speak, and understand English
Must be twenty-one years of age or older
Must be legally permitted to work in the United States
Must pass an employer background check and drug screening
Proficient computer usage with Google Suite (G Suite) environments and Windows based programs
Strong customer service skills and ability to multitask in a fast paced and quickly changing environment
Strong written and verbal communication skills
Research, writing, and critical thinking skills
High level confidentiality and security awareness
Able to work flexible schedules including nights, weekends, holidays, periodic overtime, and unscheduled shifts

Nice To Haves

Prior experience with physical security, access control, video surveillance, and intelligence monitoring applications
Fluent bilingual or multilingual speaker, specifically Spanish
Ability to be patient and teach skills and processes to remote locations
Prior experience compiling high-level situation reports
Prior experience working in a 24-hour operations center, security control room, or 911 dispatch center

Responsibilities

Maintain situational awareness
Gather information from internal and external sources
Coordinate incidents with security leaders and internal investigators
Disseminate information for priority matters
Interact with customers, law enforcement, external parties, and employees at all levels of the organization
Actively and consistently support all efforts to simplify and enhance the customer experience
Initiate incident management for incidents under the authority of Corporate Security
Receive information on multiple platforms, assess a situation to ensure pertinent requirements are gathered, and make informed decisions quickly to initiate appropriate actions during stressful situations
Communicate with security leaders to coordinate the initiation of incidents in case management system
Document information and actions taken in case management system
Support security personnel by providing additional information through research of internal and external systems
Prepare and disseminate security products at the request of security leaders
Maintain situational awareness of ongoing incidents and events by monitoring internal systems and external open source systems
Provide direct and indirect support to security personnel as needed throughout the duration of the event
Monitor access control systems and surveillance cameras and investigate alarms and incidents
Monitor external open source platforms for physical security threats to company assets and initiate incident management when appropriate
Support all business units, facilities, and employees by addressing any emergency and non-emergency incidents that come to the attention of the GSOC, whether security related or not
Conduct special projects and assignments in support of the GSOC and Security Operations
Perform other duties as requested

Benefits

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

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